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Terms & Condition

Understand the rules and guidelines for using our website and home services.

1. Introduction

These Terms & Conditions govern your use of Houston One Stop Home Solutions’ website and services. By accessing our site or booking a service, you agree to these terms.


2. Services Offered

We provide cleaning, repair, installation, renovation, and other home improvement services.
Service availability may vary by location.


3. Booking & Appointments

  • Service appointments may be requested online or by phone.

  • We may require additional details to confirm your booking.

  • Appointments are subject to technician availability.

  • Emergency or same-day services may include additional charges.


4. Pricing & Payments

  • All prices are provided based on the service selected and scope of work.

  • Quotes may change if additional work is discovered upon inspection.

  • Payments must be made at completion unless otherwise agreed.

  • Accepted payment methods include cash, card, or approved digital payment systems.


5. Cancellations & Rescheduling

  • You may reschedule or cancel an appointment by contacting us.

  • Short-notice cancellations may incur a fee.

  • If a technician arrives and the customer is unavailable, a service call fee may apply.


6. Service Guarantees

We strive to provide the highest quality service.
However:

  • Results may vary based on home condition, materials, or external factors.

  • Certain repairs or damages may require multiple visits or specialty parts.

We do not guarantee outcomes when the customer provides their own materials.


7. Customer Responsibilities

You agree to:

  • Provide accurate information when scheduling services

  • Ensure safe access to the property

  • Remove valuable or fragile items from work areas

  • Follow the safety instructions provided by our team


8. Liability

Houston One Stop Home Solutions is not liable for:

  • Damages caused by pre-existing issues in your home

  • Delays resulting from weather, supply shortages, or emergencies

  • Any indirect, incidental, or consequential damages

Our liability is limited to the amount paid for the service performed.


9. Website Usage Rules

You agree not to:

  • Copy or misuse our content

  • Attempt unauthorized access to the website or servers

  • Use the site for fraudulent or illegal activities


10. Third-Party Links

Our website may contain external links. We are not responsible for the content, security, or policies of those sites.


11. Modifications to Terms

We may revise these Terms & Conditions at any time. Updates will be posted on this page.


12. Governing Law

These Terms are governed by the laws of the United States and the State of Texas.


13. Contact Information

If you have questions regarding these Terms, contact us:
Email: Info@houstononestophomesolutions.com
Website: https://houstononestophomesolutions.com/

 

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